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Router won't connect to internet (Comcast modem) anymore
I've had this router for a few months without any issues. But this morning all my connected computers said limited connection.. I'm still on the network but no internet available. I've tried unplu...
haw1144 wrote: Any ideas/suggestions?
Since you seem to be getting an Internet connection just fine when connecting a PC wired to the modem I would recommend that you try to spoof the MAC of that PC. Simply do this:
From the PC that you are able to reach the Internet when connected directly to the modem, connect a cable to one of the four LAN ports on the R7000. Log in to it via http://192.168.1.1/ with admin as username and password as password. Click Advanced and choose Setup -> Internet Setup. Make sure everything is set to automatic/dynamic and at the last option for Router MAC Address you choose Use Computer MAC Address. Click Apply and wait for the page to return. It should get right back to working now!
If it's still not working, please tell us how the Internet LED light on the front of the router is lit (the globe).
Did you try resetting the modem through your comcast account? I also have the limited connection error this morning and tried unplugging the power on both devices, but that did not work. My modem is sb6120. So I decided to go through the diagnostic option (when you sign in your account) and one of the option was to reset the modem. After the reset, both the modem and router worked again. Originally I thought it was an outage in my area since that tend to happen a couple of times lately. However, checking the connection status from my account show internet is connected so I ended up going through the troubleshoot process setup on their website. Good luck.