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Forum Discussion
haw1144
Mar 15, 2014Follower
Router won't connect to internet (Comcast modem) anymore
I've had this router for a few months without any issues. But this morning all my connected computers said limited connection.. I'm still on the network but no internet available. I've tried unplu...
- Mar 15, 2014
haw1144 wrote: Any ideas/suggestions?
Since you seem to be getting an Internet connection just fine when connecting a PC wired to the modem I would recommend that you try to spoof the MAC of that PC. Simply do this:
From the PC that you are able to reach the Internet when connected directly to the modem, connect a cable to one of the four LAN ports on the R7000. Log in to it via http://192.168.1.1/ with admin as username and password as password. Click Advanced and choose Setup -> Internet Setup. Make sure everything is set to automatic/dynamic and at the last option for Router MAC Address you choose Use Computer MAC Address. Click Apply and wait for the page to return. It should get right back to working now!
If it's still not working, please tell us how the Internet LED light on the front of the router is lit (the globe).
RogerSC
Mar 18, 2014Virtuoso
I have the Arris TM722g modem here, and Comcast changes my WAN address whenever they want to (surprisingly frequently). Has no effect on my networking here, modem and everything just continues to work fine. The only time I've needed to reset the modem is when Comcast makes some kind of configuration change, like when they enabled IPv6, or when they did something with the bonded download channels, and I got a speed increase by resetting.
I'm surprised that the Arris can't be configured by Comcast into bridged mode, so that you can use your R7000 as your router rather than the Arris. Sounds like you might have some uniformed Comcast people that you're talking with. Have you looked at the user's manual for the Arris to see if it can be put into bridge mode?
I'm surprised that the Arris can't be configured by Comcast into bridged mode, so that you can use your R7000 as your router rather than the Arris. Sounds like you might have some uniformed Comcast people that you're talking with. Have you looked at the user's manual for the Arris to see if it can be put into bridge mode?