NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Router won't connect to internet (Comcast modem) anymore
I've had this router for a few months without any issues. But this morning all my connected computers said limited connection.. I'm still on the network but no internet available. I've tried unplu...
haw1144 wrote: Any ideas/suggestions?
Since you seem to be getting an Internet connection just fine when connecting a PC wired to the modem I would recommend that you try to spoof the MAC of that PC. Simply do this:
From the PC that you are able to reach the Internet when connected directly to the modem, connect a cable to one of the four LAN ports on the R7000. Log in to it via http://192.168.1.1/ with admin as username and password as password. Click Advanced and choose Setup -> Internet Setup. Make sure everything is set to automatic/dynamic and at the last option for Router MAC Address you choose Use Computer MAC Address. Click Apply and wait for the page to return. It should get right back to working now!
If it's still not working, please tell us how the Internet LED light on the front of the router is lit (the globe).
Yes, that is my current model modem. There is a v5 printed next to model #.
I started with a similar model without wireless, also last year, and when I moved to triple play, comcast changed to wireless modems and the X1 cable boxes. All modems were/are wireless models. I was told customer has no choice in modem, since all issued have wireless capabilities.
Locally, comcast changed ip address once each month (Jan & Feb), hoping they will skip this month. When I experience any problems with comcast, i take a deep breath and think of the South Park episode, where the cable people give themselves titty-twisters as they feign concern for their customers, and then I dial comcast tech line.
On a happy thought - I am using the latest official fw with zero problems with my R7000. The R7000 is a significant step forward, from my now dead wndr3800, which had served me well.
Have a great Day-
Clark
I started with a similar model without wireless, also last year, and when I moved to triple play, comcast changed to wireless modems and the X1 cable boxes. All modems were/are wireless models. I was told customer has no choice in modem, since all issued have wireless capabilities.
Locally, comcast changed ip address once each month (Jan & Feb), hoping they will skip this month. When I experience any problems with comcast, i take a deep breath and think of the South Park episode, where the cable people give themselves titty-twisters as they feign concern for their customers, and then I dial comcast tech line.
On a happy thought - I am using the latest official fw with zero problems with my R7000. The R7000 is a significant step forward, from my now dead wndr3800, which had served me well.
Have a great Day-
Clark