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Router won't connect to internet (Comcast modem) anymore
I've had this router for a few months without any issues. But this morning all my connected computers said limited connection.. I'm still on the network but no internet available. I've tried unplu...
haw1144 wrote: Any ideas/suggestions?
Since you seem to be getting an Internet connection just fine when connecting a PC wired to the modem I would recommend that you try to spoof the MAC of that PC. Simply do this:
From the PC that you are able to reach the Internet when connected directly to the modem, connect a cable to one of the four LAN ports on the R7000. Log in to it via http://192.168.1.1/ with admin as username and password as password. Click Advanced and choose Setup -> Internet Setup. Make sure everything is set to automatic/dynamic and at the last option for Router MAC Address you choose Use Computer MAC Address. Click Apply and wait for the page to return. It should get right back to working now!
If it's still not working, please tell us how the Internet LED light on the front of the router is lit (the globe).
My ISP wanted me to use one of their modems, but after talking with them they agreed that my Zoom modem was all around better. They claimed that they still had to send me theirs and to this day it sits in the closet in an unopened box. That could be one option, buy a better modem and supply them the MAC address. Note that some ISPs will still balk because they want the rental fees.
Another option would be to keep having them replace the modem. When they complain to you about constant calling, tell them that you wouldn't have to keep calling if they fixed the issue or let you use your own modem. Note that you could become a nuisance and they might cancel your service.
My point is, I would not put up with the current situation. There is no reason for your current modem to not seamlessly handle any IP address changes from your ISP. Either the modem or the ISP is the issue. You should not have to deal with ISP IP address changes. That is not your problem.
Another option would be to keep having them replace the modem. When they complain to you about constant calling, tell them that you wouldn't have to keep calling if they fixed the issue or let you use your own modem. Note that you could become a nuisance and they might cancel your service.
My point is, I would not put up with the current situation. There is no reason for your current modem to not seamlessly handle any IP address changes from your ISP. Either the modem or the ISP is the issue. You should not have to deal with ISP IP address changes. That is not your problem.