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Forum Discussion
haw1144
Mar 15, 2014Follower
Router won't connect to internet (Comcast modem) anymore
I've had this router for a few months without any issues. But this morning all my connected computers said limited connection.. I'm still on the network but no internet available. I've tried unplu...
- Mar 15, 2014
haw1144 wrote: Any ideas/suggestions?
Since you seem to be getting an Internet connection just fine when connecting a PC wired to the modem I would recommend that you try to spoof the MAC of that PC. Simply do this:
From the PC that you are able to reach the Internet when connected directly to the modem, connect a cable to one of the four LAN ports on the R7000. Log in to it via http://192.168.1.1/ with admin as username and password as password. Click Advanced and choose Setup -> Internet Setup. Make sure everything is set to automatic/dynamic and at the last option for Router MAC Address you choose Use Computer MAC Address. Click Apply and wait for the page to return. It should get right back to working now!
If it's still not working, please tell us how the Internet LED light on the front of the router is lit (the globe).
networking
Mar 24, 2014Aspirant
I would suggest buying your own cable modem and then you don't have to worry about turning off the wireless. I think the combos are a bad idea anyway. I upgraded (bought my own) to a new docsis 3 modem and never have drops.
Make sure that your modem is listed as compatible with your plan on comcast's website though, or you may have issues.
http://mydeviceinfo.comcast.net/
Make sure that your modem is listed as compatible with your plan on comcast's website though, or you may have issues.
http://mydeviceinfo.comcast.net/