NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jumanji1969's avatar
jumanji1969
Aspirant
Nov 17, 2016
Solved

Routing problem

Hi,

I bought it long time ago, exactly when they launched it.

i had vdsl connection, it was working great. i mean my network was great, i have a popcorn hour media player and Asustor NAS, I never had problems while watching HD movies from my pc (connection wireless) and NAS (connection wired by switch).

now i got fiber optic internet, and i was obliged to use VLAN configuration to be able to have internet.

i changed nothing in my network setup, but streaming became so slow, i am not able to watch HD movies.

let me give you an idea about my network setup:

ISP MODEM/ROUTER in bridge mode connected to R8000 by WLAN, and R8000 connected from lan 1 to lan i SWITCH D-LINK dsg-1008g, nas CONNECTED TO SWITCH, MEDIA PLAYER CONNECTED TO SWITCH, but pc connected wireless, apple tv connected wireless, and all my mobile devices connected wireless.

can anybody help me to find a solution?

does the vlan setup effect the speed between devices?

Thanks & Regards,

Troubleshooting
  • JamesGL's avatar
    JamesGL
    Nov 25, 2016

    Hi jumanji1969,

     

    Just to check if it is the VLAN, try disabling the VLAN and observe the connection between the devices. Reconfigure it after the observation.

     

    JamesGL
    Community Team

10 Replies

  • Retired_Member's avatar
    Retired_Member
    Nov 17, 2016

    ISP MODEM/ROUTER in bridge mode connected to R8000 by WLAN   explain this?

     

     

    Have tried using ISP modem/router in router mode and using r8000 in AP mode?

    • jumanji1969's avatar
      jumanji1969
      Aspirant
      Nov 18, 2016

      i meant connecting the ISP modem/router from lan port to Netgear R8000 internet port (yellow one).

      using the netgear in AP, won't reduce it's capacity?

      the internet speed is great, streaming online is great.

      the main issue is that devices connected wired can't communicate with the wireless devices properly.

      all the devices were connected in the same way, what i changed is the VLAN mode, to be able to be connected to the new ISP fiber optic modem/router.

      without VLAN mode there was no way to be connected.

      thank you in advance & regards,

       

      • JamesGL's avatar
        JamesGL
        NETGEAR Employee Retired
        Nov 22, 2016

        Hi jumanji1969,

         

        1. Where did you configure the VLAN mode? Is it on the router or your modem?

        2. Are the HD movies being watched locally or via Interner(Online Streaming)?

         

        JamesGL
        Community Team

         

  • jumanji1969's avatar
    jumanji1969
    Aspirant
    Nov 22, 2016
    Hi,
    Vlan mode on router, netgear r8000.
    Hd moving watched locally, source my pc, connected wireless to router, and the media player connected by wire to the switch.
    I have no problem in internet streaming.
    Thanks
    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired
      Nov 24, 2016

       Hi jumanji1969,

       

      Can you connect the media player directly to the router and check the connection.

       

      JamesGL

      Community Team

      • jumanji1969's avatar
        jumanji1969
        Aspirant
        Nov 24, 2016

        Hi,

        i already tried that too. we still having the same problem.

        once i connect the media player to the network through wifi , and the pc is on wifi, HD MOVIES WILL WORK PERFECTLY.

        once i connect the media player to the network through lan of switch or direct to the router , and the NAS is on wifi, HD MOVIES WILL WORK PERFECTLY.

        Something weird, even tried to reset the media player, with being able to solve this issue.

        the problem appears when i did configure the Netgear R8000 in VLAN. before that all the connections were exactly same as i have now, and everything was working perfectly.