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Serial Number is already registered in our database.
I just purchased this Netgear Nighthawk router off of Amazon as a refurbished unit and when I try registering it to my account, it's telling me 'Serial Number is already registered in our database.' Please assist asap.
Did you read the registration info page at the top of this forum? Your answer is in there.
Netgear is famous for not clearing the database of refurbished products.
2 Replies
Did you read the registration info page at the top of this forum? Your answer is in there.
Netgear is famous for not clearing the database of refurbished products.
Thank you for your response. I did not read that, as it did not come up when I searched online for "Serial Number is already registered in our database". I also didn't see what you had mentioned in any of the other threads on this forum. I've emailed them at customer.service@netgear.com as the topic you mentioned suggested. Again, thank you!
labatt wrote:Did you read the registration info page at the top of this forum? Your answer is in there.
Netgear is famous for not clearing the database of refurbished products.
for anyone who arrives at my thread, this is the page labatt mentioned:
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Registration-Issues-Help/td-p/1845791
and the kb article that's linked from that article:
https://kb.netgear.com/1160/NETGEAR-Product-Registration-FAQ