NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Setup/software Upgrade
I was given a R7000 router by my sister. It was set up previously by "the cable guy." My sister never did anything with it except connect to WiFi. She never registered it with NETGEAR or set up the N...
Bhmartin wrote:
I tried entering http://192.168.1.1 . I just got a message that said the server timed out. I also tried the reset. No luck there, either. Thanks for the suggestions.When you try the reset method, push and hold for 7-10 seconds while powered on. The lights should flash or change. that'll indicate a successful reset.
Im experincing the same thing. I called Netgear but they want me to buy extended support for $89 in order for them to help me. I had the nighthawlk for a yeear now. Im frustrated, everytime I browse it blocks me.
Like microchip8 said, factory reset the device. who knows what the "cable guy" setup on the router and this way you can customize it yourself.
In terms of Netgear support, it is free for 90 days. After that you can use the warranty for a year but if you'd like support is it a pay option. But that's what the community is here for, to help others out.
If you try the factory reset method and you're having problems with setup, just let us know and we'll be happy to help out.
Here's your support site with manuals, firmware, and install guides.