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Forum Discussion
Bhmartin
Nov 24, 2019Tutor
Setup/software Upgrade
I was given a R7000 router by my sister. It was set up previously by "the cable guy." My sister never did anything with it except connect to WiFi. She never registered it with NETGEAR or set up the N...
- Nov 24, 2019
Bhmartin wrote:
I tried entering http://192.168.1.1 . I just got a message that said the server timed out. I also tried the reset. No luck there, either. Thanks for the suggestions.When you try the reset method, push and hold for 7-10 seconds while powered on. The lights should flash or change. that'll indicate a successful reset.
michaelkenward
Nov 24, 2019Guru - Experienced User
emy1978 wrote:
Im experincing the same thing. I called Netgear but they want me to buy extended support for $89 in order for them to help me. I had the nighthawlk for a yeear now. Im frustrated, everytime I browse it blocks me.
Netgear does not do paid-for support.
If you called a number you found on the Internet, it wasn't Netgear.
antinode
Nov 24, 2019Guru
> you need to be connected with a cable to the router so it can get an
> IP address for the computer. [...]
Nonsense. Visit http://netgear.com/support , put in the model
number, and look for Documentation. Get the User Manual. Look for
"Connect to the Network" and, in particular, "WiFi Connection".