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Specific sites not loading with R7450
I have a R7450 router that has been working fine. I have suddenly lost access via the router to a few addresses. This is what I get to these sites:
This site can’t be reached secure316.inmotionhosting.com took too long to respond. Try: Checking the connection Checking the proxy and the firewall ERR_CONNECTION_TIMED_OUT
If I bypass the router I get to the sites so it is the router. I have rebooted the router.
Access Control is Off.
Keyword Blocking is Never.
Block Services is Never.
Schedule is Everyday and All Day.
I would appreciate any help. Thanks!
Have you enabled ipv6?
Are you using a different DNS provider or the ISP supplied ones?
Try a different DNS Server. Here's a few. Also remember to change the ipv6 dns server if ipv6 is enabled.
CloudFlare
IPv4: 1.1.1.1 and 1.0.0.1
IPv6: 2606:4700:4700:0:0:0:0:1111 and 2606:4700:4700:0:0:0:0:1001
GoogleDNS
IPv4: 8.8.8.8 and 8.8.4.4
IPv6: 2001:4860:4860:0:0:0:0:8888 and 2001:4860:4860:0:0:0:0:8844
6 Replies
Is there anything special about these websites that would require extra security measures?
Does this happen if you use a different browser? How about different devices?
I ask because routers rarely have much to do with how the web works unless you have enabled something like parental controls or Armor.
Browsers, on the other hand, are getting increasingly picky about what they deem to be dodgy sites. Even operating systems can cause headaches.
Do the router's logs show any hints?
Then the usual boilerplate questions to eliminate some of the more common issues.
What firmware version do you have on the device?
A number is more useful than "the latest". There may be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.Have you enabled ipv6?
Are you using a different DNS provider or the ISP supplied ones?
Try a different DNS Server. Here's a few. Also remember to change the ipv6 dns server if ipv6 is enabled.
CloudFlare
IPv4: 1.1.1.1 and 1.0.0.1
IPv6: 2606:4700:4700:0:0:0:0:1111 and 2606:4700:4700:0:0:0:0:1001
GoogleDNS
IPv4: 8.8.8.8 and 8.8.4.4
IPv6: 2001:4860:4860:0:0:0:0:8888 and 2001:4860:4860:0:0:0:0:8844DNS was the issue, thanks!
Lack of access to a specific URL can usually be traced back to the DNS (Domain Name Server) you are using. Bypassing the router also bypasses the DNS settings in the router.
Are you using the DNS from your service provider or have you made changes?
Have you enabled IPv6 under advanced settings?
