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Majid_Aldossary's avatar
Majid_Aldossary
Follower
Dec 09, 2016
Solved

Standard wifi remain active

Hi There,

 

I installed my new X8 this morning and been struggling for few hours now trying to deactivate the standard wifi.   The first time I started the router it came with 3 standard networks 1x 2.4 and 2x 5G.   in Genie when I changed the SSID in the router settings  it changed it for the 2.4 and one of the 5s.  the 3rd one (NETGEAR85-5G) remained active with the old (standard password).   Im not able to find a way to change or deactivate it.

 

 

Will greatly appreciate your support,

Firmware
Installation
Security
Troubleshooting
  • Retired_Member's avatar
    Retired_Member
    Dec 09, 2016

    If you're referring to the Genie App and using that App DON't. Login and use WEB GUI.

2 Replies

  • netwrks's avatar
    netwrks
    Master
    Dec 09, 2016

    If you haven't already, upgrade to current firmware, reset to factory default, and reconfigure.. firmware

     

    • Retired_Member's avatar
      Retired_Member
      Dec 09, 2016

      If you're referring to the Genie App and using that App DON't. Login and use WEB GUI.