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Forum Discussion

Hiker_Bob's avatar
Aug 27, 2021
Solved

Suddenly my printer, iphones and smart TV's Won't Connectg

I've had my Model R7000 router since 2013 with no WiFi problems connecting multiple devices.  Suddenly today, my Printer, iPhones and Smart TV's won't connect to my router.  I've rebooted all devices with no success.  The router does not appear to be transmitting it's SSID anymore?

  • Kitsap's avatar
    Kitsap
    Aug 27, 2021

    Give this a try:

     

    You have managed to manually turn off the Wi-Fi radios. Neither firmware updates or reset to firmware default settings or cycling the power will change the state of the on/off switch. Once turned off, it stays off until manually turned back on.

     

    When looking from the front of the router, the last two leds on the far right are a combination indicator/switch. The second one in is the Wi-Fi radio on/off switch. Press and hold for two seconds then release. Your Wi-Fi radios should come back on.

8 Replies

  • Hiker_Bob  In order for anyone to really give you any sort of advice, you really need to tell your audience what model number you have rather than just 'R7000'.

     

    What firmware is running on your router? When did you last update the firmware?

     

    Has anything obvious changed in your setup since everything stopped performing as it used to?

     

    What's your set up? Who's your ISP? Are you on ADSL running through a modem or full fibre through an Optical Network Terminal?

     

    Have you consulted your router manual and read it?

    • Hiker_Bob's avatar
      Hiker_Bob
      Tutor

      OK, I'm using a Nighthawk AC1900 Smart WiFi Router - Model R7000 since July of 2013.  My firmware version is V1.0.11.106_102.100

       

      As I said before, I've had no problems since purchasing and setting up this router until today.  Suddenly, it appears my router is not longer broadcasting its SSID so none of the devices I had connected (EPSON Printer, 2 SAMSUNG smart TV's, 2 Iphones, 4 Ring Cameras) can connect via WiFi.

       

      I've logged onto my router and Internet Status is good, Internet speed is good (250Mbs) but it shows WiFi status as "OFF" and I can't get it to turn on.  I've also notices many of the routers display LED's that used to be on are now off.

      • Kitsap's avatar
        Kitsap
        Master

        Give this a try:

         

        You have managed to manually turn off the Wi-Fi radios. Neither firmware updates or reset to firmware default settings or cycling the power will change the state of the on/off switch. Once turned off, it stays off until manually turned back on.

         

        When looking from the front of the router, the last two leds on the far right are a combination indicator/switch. The second one in is the Wi-Fi radio on/off switch. Press and hold for two seconds then release. Your Wi-Fi radios should come back on.