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boojiboy71's avatar
boojiboy71
Aspirant
Sep 08, 2021

Upgraded firmware and had a performance degradation.

So I updated to the newest firmware for this model over the weekend and noticed that I lost 50Mbps from my download speed. Since my max for the package that I have is 150Mbps, it was very significant drop.

 

Did all the troubleshooting steps, even had the internet provider out here looking at stuff. He traced it back to the router. So I rolled back the firmware to V1.0.5.28 and my performance return to normal.

 

Did anybody else have that experience? Is it perhaps a sign that my router is going to bite the dust?

7 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    boojiboy71 wrote:

     

    Did anybody else have that experience? Is it perhaps a sign that my router is going to bite the dust?


    Probably not. Equally likely that there is a problem with the firmware you used. It has happened.

     


    boojiboy71 wrote:

    So I updated to the newest firmware for this model over the weekend and noticed that I lost 50Mbps from my download speed.

     

    Measured how? Not wifi, I hope. That is not reliable and depends on wifi clients.

     

    Did you reset the router to factory settings after the firmware flash?

    New firmware sometimes introduces changes that are not compatible with the old configuration.

    So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.

     

    You can reduce the hassle of reconfiguring all those settings by creating a backup of your settings before you reset. Then if something is still broken after the reset, and the new firmware has not fixed it, you can restore the device to its pre-reset state.

     

    You could even try restoring the settings even if the new firmware has fixed the problems, but be prepared for the restore to also bring back your problems.

     

    • boojiboy71's avatar
      boojiboy71
      Aspirant
      Thank you for the response. 
       
      I did the speed test directly from the router.  And I actually spoke too soon about speed levels, when I rolled back the firmware my performance improved, but did not get back to the prior level.  Meaning:
       
      Prior to firmware update:  148 Mbps down
      After firmware update:       63 Mbps down
      After firmware rollback:     110 Mbps down
       
      I was unaware of the factory reset troubleshooting step. I will back up my settings currently, and give that a try later today.
       
      Thank you.
      • boojiboy71's avatar
        boojiboy71
        Aspirant

        So I have also done the factory reset. But the download times tested at the router still fluctuate a lot. 106 Mbps down to 148 Mbps down.

         

        Are there any more troubleshooting steps? Or is this router starting to go south?