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rardin's avatar
rardin
Aspirant
Aug 12, 2021
Solved

V1.0.11.126_10.2.112 firmware blocking NTP?

I noticed a new issue last week after updating my R7000 to firmware version V1.0.11.126_10.2.112.  Eventually the R7000 seems to block devices on my LAN from accessing NTP servers on the internet.  Initially I thought there was an issue with the time server to which my Mac was pointed, but I coudn't get the time to synchronize with any NTP server.  I also thought there might be an issue with my OS, but discovered that once I rebooted my R7000, NTP immediately started working normally.  A day later, the problem was back and, once again, a reboot of my R7000 immediately resolved the problem.  I've repeated this process maybe 4 times.

 

I downgraded the router to firmware version R7000-V1.0.11.122_10.2.100_hotfix this morning and to this point, NTP continues to work fine.  I'll give it another day before I feel confident that V1.0.11.126_10.2.112 is the culprit.  In the meantime, I'm wondering if anyone else who has updated a Nighthawk to V1.0.11.126_10.2.112 has noticed that computers or other devices on the LAN have lost time synchronization.

  • It took several more days of testing that included what appears to have been a cable modem-related hiccup to convince myself that R7000 firmware version V1.0.11.128_10.2.112 doesn't block NTP synchronization a day or two after installation/router reboot.  Netgear appears to have resolved the issue that was introduced in firmware version V1-0-11-126-10-2-112.

15 Replies

  • After a day, NTP is still functioning normally with firmware version V1.0.11.122_10.2.100_hotfix installed on my R7000.  I'll let it ride another day, then reinstall the latest V1.0.11.126_10.2.112 firmware to confirm that it is, indeed, the culprit in the failure of NTP.

    • Jsettle's avatar
      Jsettle
      Aspirant
      Yes I was having an issue when updated to the 126 firmware. I am downgrading to the version you did to see if that helps as well. Please post back if your issue resolves. (I had to search manually for the 122 hot fix firmware it does not come up in the main support page on net gear for this model odd)
      • rardin's avatar
        rardin
        Aspirant

        I suspect that once a hotfix is replaced by a final firmware update version, Netgear hides the hotfix.

         

        Jsettle, was your issue with V1.0.11.126_10.2.112 related to network time protocol (NTP) or something else?

         

        A couple days after downgrading to firmware V1.0.11.122_10.2.100_hotfix, I was still having no issues with NTP synchronization, so I reinstalled V1.0.11.126_10.2.112 this morning.   To this point, NTP continues to work, but I think it may have taken some time to fail after the previous upgrade to V1.0.11.126_10.2.112, so I'll continue to check and report back.