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Forum Discussion
tommyd5555
Oct 21, 2025Aspirant
Website blocked on RAX-50
Beginning on 10-17-25 I began receiving this message when attempting to access https://www.riil.org/:
This IP Address has been blocked. Please contact support if you believe you have received this message in error.
68.230.132.151
I receive the message on multiple devices connected to my Netgear Nighthawk RAX-50. I am able to access it on my work laptop while on their network.
I have the Nighthawk app on my phone but when I pull it up I don't see any settings to manage blocked web sites. There is a section called "Security & Support" but when I tap it I am prompted to purchase Armor Plus.
I am not looking to purchase firewall support but unblock this site. Any suggestions?
5 Replies
- TechNicksAspirant
You may try also power cycling the router or cleaning your cache in your browser and make sure that the firmware of the router is up-to-date
- tommyd5555Aspirant
Hi, I have tried power cycling the router a few times. The issue occurs on multiple devices connected to my wireless network (Windows laptop, work laptop, cell phone). But if I turn off Wi-Fi on my cell phone I am able to access the site (or on my work laptop when I am connected in the office....it does not load while connected to my home wireless network). It is a public site (RI high school sports) that has always loaded until this past Friday. It is odd that this is the only site that does not load.
- TechNicksAspirant
You may also want to check if your work laptop has a VPN installed during accessing that specific web page. Not all web page are accessible anywhere, It may need special way to access it like VPN, etc
- CrimpOnGuru - Experienced User
Could you post a screen shot of this message? Does the Netgear app show that any version of Armor or Smart Parental Controls is installed on the RAX50?
- tommyd5555Aspirant
Hi I am attaching a screenshot of the error I receive when trying to navigate to https://www.riil.org/. Interestingly, the URL changes to riil.org/WebBot.aspx. It does not look like Parental Controls or Armor are installed/setup because when I tap those entries in the Nighthawk app I am prompted to sign up.