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tommyd5555's avatar
tommyd5555
Aspirant
Oct 21, 2025

Website blocked on RAX-50

Beginning on 10-17-25 I began receiving this message when attempting to access https://www.riil.org/:

 

This IP Address has been blocked. Please contact support if you believe you have received this message in error.

68.230.132.151

 

I receive the message on multiple devices connected to my Netgear Nighthawk RAX-50.  I am able to access it on my work laptop while on their network.  

 

I have the Nighthawk app on my phone but when I pull it up I don't see any settings to manage blocked web sites.  There is a section called "Security & Support" but when I tap it I am prompted to purchase Armor Plus.

 

I am not looking to purchase firewall support but unblock this site.  Any suggestions?

5 Replies

  • You may try also power cycling the router or cleaning your cache in your browser and make sure that the firmware of the router is up-to-date

    • tommyd5555's avatar
      tommyd5555
      Aspirant

      Hi, I have tried power cycling the router a few times.  The issue occurs on multiple devices connected to my wireless network (Windows laptop, work laptop, cell phone).  But if I turn off Wi-Fi on my cell phone I am able to access the site (or on my work laptop when I am connected in the office....it does not load while connected to my home wireless network).  It is a public site (RI high school sports) that has always loaded until this past Friday.  It is odd that this is the only site that does not load.  

  • You may also want to check if your work laptop has a VPN installed during accessing that specific web page. Not all web page are accessible anywhere, It may need special way to access it like VPN, etc

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Could you post a screen shot of this message?  Does the Netgear app show that any version of Armor or Smart Parental Controls is installed on the RAX50?

    • tommyd5555's avatar
      tommyd5555
      Aspirant

      Hi I am attaching a screenshot of the error I receive when trying to navigate to https://www.riil.org/.  Interestingly, the URL changes to riil.org/WebBot.aspx.  It does not look like Parental Controls or Armor are installed/setup because when I tap those entries in the Nighthawk app I am prompted to sign up.