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joed9988's avatar
joed9988
Aspirant
Mar 23, 2024
Solved

Where to find cable connection information R90000?

my old modem was a netgear c7800 and i could go into the firmware and check the cable connection  and it would show me the signal strength from the cable company the dbmv. i cant seem to find this information with me R9000 modem is it hidden somewhere?

  • joed9988's avatar
    joed9988
    Mar 26, 2024

    issues resolved they are back working factory reset  seemed to corrupt the firmware and i couldn't access the configuration software i was getting a 404 error  on both devices. i ended up  doing a 2nd factory reset  and the error went away and i was able to configure both devices again. just frustrating when things don't work as they should. i guess i should have done the 2nd factory reset before complaining.

7 Replies


  • joed9988 wrote:

    my old modem was a netgear c7800 and i could go into the firmware and check the cable connection  and it would show me the signal strength from the cable company the dbmv. i cant seem to find this information with me R9000 modem is it hidden somewhere?


    Your old C7800 modem was a modem/router. Your new R9000 is not a modem, it is a plain vanilla router. It needs a modem to get an Internet connection.

     

    If you still have the C7800 you could try using that as the modem front end for the R9000.

     

    Cable modem/routers do not make this easy.

     

     

    • joed9988's avatar
      joed9988
      Aspirant

      i do have a netgear modem ahead of the router is there a way of connecting to the firmware  with out unpluging the router?

      • Kitsap's avatar
        Kitsap
        Master

        joed9988 wrote:

        i do have a netgear modem ahead of the router is there a way of connecting to the firmware  with out unpluging the router?


        Yes, there is a way to connect to the user interface on your modem.  What is the model number of your modem?