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Forum Discussion
why is my nighthawk x6 r7850 wireless off
This started last night. Wireless was being weird so I logged off my one PC(wireless) and re logged on the the wifi on the router and that PC went back to working. But some, not all wireless devices were still having issues. So I thought, I'll just reboot the router and go about my life. Router took forever to reboot and come up fully. Seemed like it rebooted a few times. I went to bed. In the morning the wifi lights were all on finally on the router, but I have no wifi signals at all. No wifi devices can find any of my wifi signals. I posted a pic of the home status of the router. It says wifi is off. But in wireless setting the radio tick boxes all indicate they are all on. LAN(ethernet) works 100% of the time here. How do I fix this?
13 Replies
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
https://kb.netgear.com/25722/How-do-I-reserve-an-IP-address-on-my-NETGEAR-router
I would power OFF the ISP modem for 1 minute. Factory reset the router and power it off. Power ON the ISP modem and let it sync. Then power ON the router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 10 seconds then release.
https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router
Or use the ERASE button on the routers web page to factory reset the router:
https://kb.netgear.com/24233/How-do-I-erase-the-configuration-settings-on-my-Nighthawk-routerIt's been a bit(months) since the firmware was updated. I have not done any factory resets yet since this problem started. Just power cycles. Been trying to see what the issue is.
Lets see if a FR will help solve the problem.
How long have you had this router?
What channels are you using?
Any Wifi Neighbors near by? If so, how many?
