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Forum Discussion

Mozer92's avatar
Mozer92
Aspirant
Nov 25, 2020

WiFi drops when downloading large files

I have firmware version 1.0.11.110-10.2.100.

 

When DL large files my WiFi shuts off and turns back on.  I have already done a factory reset of this router.

6 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Have you tried the recommended firmware for the router? 

    A quick search on the forums shows issues with the R7000 firmware. 

    the agreed upon stable/decent version is 1.0.9.42

    I'd recommend installing it over a hardwired connection, factory reset afterwards, and then do a clean install (not from backup). 

    • Mozer92's avatar
      Mozer92
      Aspirant

      So install the stable firmware and then do a hardware reset?

      • plemans's avatar
        plemans
        Guru - Experienced User

        correct. 

        And make sure to do a clean install. Meaning don't use a backup configuration. If an old setting is causing issues, reinstalling a backup just puts that setting back in there.