Using my new R7900 with Windows 10, firmware v1.1.0.4, NO INTERNET is reported but there is. I can use all browsers and surf anywhere, with either wi-fi or Ethernet. Both report NO INTERNET. Microsoft spent 4 hours remotely this morning and said the problem HAD to be in the router because all the Windows were working correctly.?? I did update the firmware as per instructions included with router.. What am I doing wrong?

Ok I had the same problem I do not own your router But Go to the Properties of your NIC's then go to Configure of all your NIC's and make sure if you have it, a Power management tab, go under this tab and turn off all power management stuff Like Respond to ARP Requs, Respond to NS Requs, Ect. turn off All Power saving options also turn off all wake on lan I own a Netgear WNDR4500 as a WAP. This fixed the probmel WIn10 has been doing some fishy stuff when it comes to updates turning porwer and privcy options back on after a update.. Thinks Windowns. Hopefully this fixs your problem. this is for win 10/8.1 os

WINDOWS 10 reports NO INTERNET but there is

7 Replies

IrvSp
Master
Jun 26, 2016
Well for starters, what firmware are you running?

How did you determine you DO NOT have an Internet connection?

In a COMMAND PROMPT please enter IPCONFIG /ALL and copy and paste the results here.

Did you use a BROWSER to view the router? If so, what IP Address did you enter into the Browser's URL?

Take a screen shot of the INTERNET tab and post here please.

If it is a CONNECTIOD STATUS in W10 showing you not Internet connected ARE you looking at the right device? Some PC's have both a wired and wireless device. There are two lines on the Connectiod as well, 1 for IPV4 and the other for IPV6. If one is not enabled it will show NO INTERNET ACCESS:
- LicensedNERD
  Aspirant
  Jun 27, 2016
  My firmware is V1.0.1.4_10.0.12
  I DO have internet connection, but Windows reports it doesn't.
  
  Windows IP Configuration
  Host Name . . . . . . . . . . . . : LicensedNERD
  Primary Dns Suffix . . . . . . . :
  Node Type . . . . . . . . . . . . : Hybrid
  IP Routing Enabled. . . . . . . . : No
  WINS Proxy Enabled. . . . . . . . : No
  Ethernet adapter Ethernet:
  Media State . . . . . . . . . . . : Media disconnected
  Connection-specific DNS Suffix . :
  Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
  Physical Address. . . . . . . . . : D0-BF-9C-9F-7F-CC
  DHCP Enabled. . . . . . . . . . . : Yes
  Autoconfiguration Enabled . . . . : Yes
  Wireless LAN adapter Local Area Connection* 1:
  Media State . . . . . . . . . . . : Media disconnected
  Connection-specific DNS Suffix . :
  Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
  Physical Address. . . . . . . . . : 34-E6-AD-45-BA-97
  DHCP Enabled. . . . . . . . . . . : Yes
  Autoconfiguration Enabled . . . . : Yes
  Wireless LAN adapter Wi-Fi:
  Connection-specific DNS Suffix . :
  Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 3160
  Physical Address. . . . . . . . . : 34-E6-AD-45-BA-96
  DHCP Enabled. . . . . . . . . . . : Yes
  Autoconfiguration Enabled . . . . : Yes
  Link-local IPv6 Address . . . . . : fe80::65f9:5a57:e872:e82d%6(Preferred)
  IPv4 Address. . . . . . . . . . . : 192.168.1.17(Preferred)
  Subnet Mask . . . . . . . . . . . : 255.255.255.0
  Lease Obtained. . . . . . . . . . : Sunday, June 26, 2016 2:16:13 PM
  Lease Expires . . . . . . . . . . : Monday, June 27, 2016 4:34:05 PM
  Default Gateway . . . . . . . . . : 192.168.1.1
  DHCP Server . . . . . . . . . . . : 192.168.1.1
  DHCPv6 IAID . . . . . . . . . . . : 221570733
  DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-2A-2F-7C-D0-BF-9C-9F-7F-CC
  DNS Servers . . . . . . . . . . . : 8.8.8.8
  NetBIOS over Tcpip. . . . . . . . : Enabled
  Tunnel adapter isatap.{8EB6D447-28CC-42E3-8FDF-F8BB44D569ED}:
  Media State . . . . . . . . . . . : Media disconnected
  Connection-specific DNS Suffix . :
  Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
  DHCP Enabled. . . . . . . . . . . : No
  Autoconfiguration Enabled . . . . : Yes
  Here is a screen shot of the settings
  I can use ANY browser to surf the internet with wi-fi or connecting to router with Ethernet cable, even though the icon on the lower right shows a warning that I'm NOT CONNECTED.
  
  THANK YOU for helping me.
  - IrvSp
    Master
    Jun 27, 2016
    It will take some time for the screen capture to appear, but you DO have a connection, copied from your IPCONFIG output:
    
    =================
    Wireless LAN adapter Wi-Fi:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 3160
    Physical Address. . . . . . . . . : 34-E6-AD-45-BA-96
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::65f9:5a57:e872:e82d%6(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.17(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, June 26, 2016 2:16:13 PM
    Lease Expires . . . . . . . . . . : Monday, June 27, 2016 4:34:05 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 221570733
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-2A-2F-7C-D0-BF-9C-9F-7F-CC
    DNS Servers . . . . . . . . . . . : 8.8.8.8
    ================
    
    Your Ethernet Adapter IS NOT connected though. You are using your WIRELESS connection.
    
    Use the browser and put in 192.168.1.1, then enter admin and password for the ID and P/W and look at the connected devices.

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WINDOWS 10 reports NO INTERNET but there is