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Forum Discussion
Dtrain84
May 24, 2021Aspirant
Wired devices cannot connect to the internet
If I try to connect a device to the router via ethernet cable, whether it be a laptop or another device, I cannot connect to the internet using that wired device.
The Nighthawk app lists the wired device in the 'Device Manager' section, and shows a connection with a green light.
Any suggestions?
20 Replies
- plemansGuru - Experienced User
What modem do you have?
what firmware is on the router?
- Dtrain84Aspirant
Yes, tried all of that. Issue still present. Incredibly frustrating. Perhaps the router is faulty?
- michaelkenwardGuru - Experienced User
Dtrain84 wrote:
Yes, tried all of that. Issue still present. Incredibly frustrating. Perhaps the router is faulty?
Be warned, the message before your reply was linkspam, with a bit of random text related to not much.
You would do better to answer the questions from plemans. Without that information, it is hard to diagnose what is happening.
You might also like to investigate the network settings in Windows, and use the Network Troubleshooter.
- Dtrain84Aspirant
Sorry!
Modem is a Netcomm ndd-0300 FTTC.
Router firmware is V1.2.1.22.