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Forum Discussion
griessen
Apr 30, 2017Aspirant
WIreless button under Basic and Advanced shows a blank page
I was able to chage the network name and password for the 2.4g, but now the Wireless button just shows a blank page on the routerlogin.net page. Which means cant change the network name for the 5g network, nor change the 2.4g to anything else.
I tried on both the Basic tab and the Advanced tab, as well as clicking on the Wireless setup link on the left after choosing Advanced.
The Internet Setup link also doesn't do anything either.
The router is set up as a router, not an access point/extender
I can connect to both the 2.4g and the 5g -- the 2.4g I connect to using the changed network name and password. The 5g I can connect to using the supplied network name and the supplied password.
I updated to the latest firmware.
Obviously I want to be able to access the info for both so that I can change both.
SOLVED
Apparently it's an issue with the current version of Google Chrome, which is the browser I normally use. I logged into the router with IE and was able to see and change the settings. Why it worked one time on Chrome to change the settings for the 2.4g, I have no idea. But it still shows only a blank page on both the wireless and internet settings when viewed in Chrome.
Upshot is, if something is not working in the interface, try another browser.
3 Replies
- ElaineMNETGEAR Employee Retired
Welcome to the community, griessen
Maybe a factory reset will help.
Resetting will restore all the settings of the router to default so you will need to reconfigure it once done.
SOLVED
Apparently it's an issue with the current version of Google Chrome, which is the browser I normally use. I logged into the router with IE and was able to see and change the settings. Why it worked one time on Chrome to change the settings for the 2.4g, I have no idea. But it still shows only a blank page on both the wireless and internet settings when viewed in Chrome.
Upshot is, if something is not working in the interface, try another browser.
- ElaineMNETGEAR Employee Retired
Thank you for the update!