NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Allow way to disable 6hz or implement MLO
I own the RS 600 and it is completely unusable in my basement office. My phone always connects to the 6hz network. It shows a strong connection, but my teams calls always end up dropping. Yes, I coul...
I updated to v1.0.5.22 and "disabled protection engine". It is hard to tell if that solved the problem or not because my phone is no longer connecting to the 6hz network from my basement office (not sure if the firmware updated effected that or not). Regardless, I was able to take a teams call this morning without issue, so I will mark this the solution for now. Thanks for you help.
Disable Protection Engine on the routers web page.
Firmware 441596, Protection Engine=on, IPv6=off. I have the problem when using my pixel 9, which connects to 6hz. When I plug a cat5-usb dongle into the phone and run the connection using the wire, no issues. When I fall back to using my pixel 5, it connects to 5hz and no issues. I have the router connected to a TDS fiber modem, I would have to dig up the model number, but I have a hard time believing that is the issue because all wired connections work fine.
I updated to v1.0.5.22 and "disabled protection engine". It is hard to tell if that solved the problem or not because my phone is no longer connecting to the 6hz network from my basement office (not sure if the firmware updated effected that or not). Regardless, I was able to take a teams call this morning without issue, so I will mark this the solution for now. Thanks for you help.
At least the phone is keeping connected.
Glad the update and disabling PE helped some.
Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-routerEnjoy. 📡