BE9300 - Cannot connect any device

Use same SSID name and password and prior router? 

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.

alray1989 wrote:

 MY Samsung Q60 TV, Fire tablet, Ring doorbell, Amazon Echo.  None will connect.

Previous NIghthawk router I had no problem.  Have rebooted everything.  Tried to enter IP manually.

Still wiil not connect.

Thanks for any advice.

The web interface allows the user to control many features which the 'app' does not.  Use a device with a screen larger than a smartphone (computer, laptop, tablet). Connect it to the RS300 router with Ethernet or WiFi, and follow the directions on page 71 to log into the router and set the Security level to WPA2-Personal.  Even though the default setting of WPA2 and WPA3 is supposed to be compatible with almost every device, there are some devices that simply balk at connecting when WPA3 is enabled at all.  Just click the appropriate box on the screen. and then "Apply" at the top of the page.

Sorry I am only slightly above a novice on these issues.  I looked on the router label.  Did not see anything related to security level.

Used the app - does not show anything about security.  Did not understand anything on page 71 of manual.  I assume that

it is the default level when installed .. I would not know how to change it.

What security level is the WiFi set to? (page 71 of the user manual)

https://www.downloads.netgear.com/files/GDC/RS300/RS300_RS280_UM_EN.pdf