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Forum Discussion
Blocked Texts
Hello,
I recently noticed some of my texts are being blocked on my iphone but only when I am connected to the RS700 router.
I also use Netgear Armor on the router and downloaded app on the phone. I also run Nord VPN on my phone. I do not use the Netgear Armor VPN. I only use scam alert service and email account protection on the Armor app on my phone.
I tested turning off only the NordVPN but I still did not receive texts. Once I disconnected from the Wi-Fi on my phone, I get a slew of texts that I didn’t receive while I was connected. So I know it’s not the VPN.
And its only this home Wifi connection. Not at work.
Anyone know why? Or what to try? Thanks for any information and help.
3 Replies
What happens if you disable Armor?
I'm getting texts on my iphone from my RS700. Trial Armor is enabled.
What phone platform do you have? Apple or Android?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Using ISP detected DNS or Custom DNS?
Is IPv6 enabled on the router?
I forgot to mention its only happening to my phone on the network. Not my wife's. And it’s only just started happening to my phone in the last month maybe.
iPhone Apple 16 PMax. latest update for phone, router, and apps.
Armor on the phone is only monitoring scams setting. It is turned on through the NG router settings, but again itsISP auto detected. No PV6 enabled.
I am trying different phone settings. Like turning off rcs. And private wifi address. Idk. No clue why its an issue now.
i have read that the Protection Engine being on causes issues.
Try Armor disabled.
Try custom DNS.
PE can be disabled now I believe. Something to try disabled.
