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Forum Discussion
NetgearPhil
Feb 15, 2026Aspirant
RS700s Lost all 5 Ghz
My 18 Month old RS700s Bought on Amazon but shipped to Thailand has just now lost all 5 Ghz Connectivity . . I did not notice at first until i tried an ookla speedtest, I have 1 Gb connection and a...
NetgearPhil
Feb 17, 2026Aspirant
Still in Hardware Warranty, Have opened a case with netgear but no reply as yet, Bought from Amazon Shipped Internationally with import Taxes, But yes, still under warranty
I had to google what a 30-30-30 reset was
Internet Service Router is:
ZTE ZXHN F680
Will do the 30-30-30 Now and come back here
FURRYe38
Feb 17, 2026Guru - Experienced User
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/20927/How-do-I-change-my-NETGEAR-router-to-AP-mode
Try option #2 first...