RS700 Issues

After updating my Nighthawk RS700 router’s firmware to V1.0.9.6, several devices stopped connecting, and the device name database became corrupted where device names got assigned to other devices randomly.  I understand his is a known bug that Netgear has yet to resolve. Despite spending hours with Netgear support and opening multiple cases, their only fix was to downgrade the firmware to 1.0.7.96, which resolved the connectivity issues but not the device name database problem. Support offered a trial firmware, but communication stalled and my cases disappeared from their website.

Has anyone else had this issue and found a resolution by any chance? When I spoke with support they said there was no trial firmware that addresses this problem. I wish I had taken a screenshot of the message sent by a Netgear representative in response to a case that I had opened with this issue.