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ForestCat's avatar
Aug 01, 2025

Slow AX200 (WiFi 6) connection to RS500 - but with a partial solution

Thought I would share an issue I was running into with my RS500 on firmware 1.0.1.90 that caused me hours of searching trying to fix and how I was able to resolve the issue.

Let me describe.  My wife's computer is built around an itx board that has the WiFi from a little module attached to the motherboard (not a regular pcie slot, at least in the standard user sense).  The WiFi chipset is Intel AX200 which is WiFi 6.  The issue was that this wifi card was only connecting to the RS500 5 GHz channel at Wireless N (aka WiFi 4) speeds.  By pulling up the Win 11 wifi info, that meant that it was theoretically capped at 300 Mbps but, by using speedtest, I was seeing real connections of something like 210 Mbps.  That's just not good enough these days.

I tried lots of the usual things like upgrading drivers, etc. and nothing made any difference... until I tried one tweak on the RS500.

When I changed the top 5 GHz transfer speed on the RS500 from 5.8 Gbps down to 2.9 Gbps, voila! the AX200 chipset was connecting at full WiFi 6.  The Win11 wifi diagnostics reports it as 817/432 (down/up) Mbps which is more what I would expect from that card.  With Speedtest I'm seeing download rates in the 500+ Mbps range which is more in the ballpark of what I would expect.

So it's a solution... kind of.  The downside is my own desktop computer has a WiFi 7 card in it and, by making this tweak to the RS500 for my wife's computer, I'm not getting as fast of downloads as I did before the shift from 5.8 Gbps down to 2.9 Gbps.  Honestly, it's probably chopping off 100-150 Mbps from my WiFi 7 download rate (was getting 750-800 Mbps before and now is more like 650 Mbps).  For now, I'm ok with that sacrifice and resolving the slow connection rate for my wife's rig.

I'm hoping that this is just some kind compatibility/handshaking issue between the RS500 and the Intel AX200 chipset that can be resolved by a firmware update at some point.  Bottom line, AX200 with 5GHz channel set at 5.8 Gbps results in it falling back to some sort of compatibility connection at wireless N speeds.  Set the RS500 to max out at 2.9 Gbps on the 5 GHz channel and the AX200 will connect at wireless AX (aka WiFi 6) speeds.

12 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    When you set it to "up to 2900mbps" on the 5ghz its sets the width from 160hz to 80hz. It could be the AX200 is having issues with 160hz wide channels. Or the dfs channels in your area. 

    What driver model is on the AX200? 

    • ForestCat's avatar
      ForestCat
      Guide

      Thank you so much for the response.  I was wondering if this might be a channel width issue but was unsure how to determine that.  I have the AX200 on Intel’s latest driver 23.150.0.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What is the brand and model# of the wifi7 card in the PC? 

     

    • ForestCat's avatar
      ForestCat
      Guide

      The Wi-Fi 7 card that is in my own PC is the MSI Herald-BE Wi-Fi 7 Max.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        I see thats a Qualcomm chip set. They using Intel drivers? 

         

        I'm using a Intel chip set PCIe card in my PCs. BE200. I think my drivers are a few behind though. Not seeing any speed issues on my RS600. 

         

        What FW is loaded on the RS500?

  • plemans's avatar
    plemans
    Guru - Experienced User

    If you do a quick google search, you can see a bunch of posts with issues on the AX200 and 160hz wide channels. Everything from driver issues, wrong settings for the card, hardware issues with built in cards, and bios power management. Might check that motherboard specifics to see if anyone else has had issues with is since its mainly that specific device

    • ForestCat's avatar
      ForestCat
      Guide

      Appreciate the comment.  For those that are curious, this is on an ASUS ROG Strix X570-I gaming motherboard running BIOS 5301.

      At one point I considered swapping out the Wi-Fi chip on this motherboard but the number of shrouds, tiny screws, etc. to access it were going to take more time than I had.  

      As I responded to RichardTTT below, I decided to just go with a Netgear A9000 USB Wi-Fi adapter to resolve my issue. It works great and, due to me starting a new job, don’t have time to troubleshoot this further.

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