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nnpatel90's avatar
nnpatel90
Follower
Jun 18, 2025

Wi-Fi signal drops out for seconds

I'm currently having issues similar to what you're talking about. Wi-Fi signal drops out for seconds, whether I'm playing a mobile game like Evony TKR, or in a Microsoft Teams meeting. It's been super problematic for me recently and have been looking for solutions. I have the RS90

rs90

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru
    Jun 18, 2025

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? 
    Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended. 

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many? 

     

    Be sure to disable any MAC Address randomizers on phones and pads while at home:
    NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities

     

    Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

     

    Try disabling Smart Connect then test. Try enabling Smart Connect and test. 

     

    Try disabling the following and see:
    Armor, Smart Parental Controls or Circle, IPv6, Traffic Meter.

     

    BH_C​ 

     

  • BH_C's avatar
    BH_C
    NETGEAR Expert
    Jun 20, 2025

    If you have Smart Connect enabled, I suggest you disable Smart Connect, use different network name (SSID) for the 2.4GHz and the 5GHz, connect your devices to the 5GHz (if the range is not too far away), and see if it helps. You may just change the 2.4GHz SSID to xxx-2.4 to keep the 5GHz's SSID xxx unchanged.