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Davedutkowsky's avatar
May 09, 2018

Cannot access ADMIN page in Readycoloud 6.9.1

I cannot access the ADMIN page in this device.  I have tried shutting down the NAS and restarting.  I would like to update the firmware and make adjustments to my backup file size but cannot do so until I can access the ADMIN page.

 

What do I need to do to fx this problem?

 

11 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi Davedutkowsky

     

    Welcome to the Community!

     

    Are you connected on your LAN? if you are, You can use the NAS IP Address by entering http://NAS-IPADDRESS on your browser. You can also go to the Discover tab on your ReadyCloud portal and click on Manage button on the corresponding ReadyNAS system. Installing RAIDar is also one way of discovering and accessing your NAS on your LAN.

     

    Clearing cache on your Web browser will also help if you are having issues loading the Admin page.

     

    If you want to remotely access the ReadyNAS Admin page you will have to install the ReadyCloud Desktop app for Windows or Mac to access the Admin page remotely.

     

    Accessing ReadyNAS Admin page through ReadyCloud

     

    Hope this helps!

     

    Regards

     

     

    • Davedutkowsky's avatar
      Davedutkowsky
      Aspirant

      Here are my answers

       

      Are you connected on your LAN?    Yes

       

      if you are, You can use the NAS IP Address by entering http://NAS-IPADDRESS on your browser. I did this.  This gets me to a static Netgear Readynas page with the firmware version 6.9.1.  (see attached file)  But I cannot get to any other ADMIN pages.

       

      You can also go to the Discover tab on your ReadyCloud portal and click on Manage button on the corresponding ReadyNAS system. I did this.  Same result as above.

       

      Installing RAIDar is also one way of discovering and accessing your NAS on your LAN.  I ca see my NAS on the LAN and can access data on the NAS.  Just cannot get toth admin page.

       

      Clearing cache on your Web browser will also help if you are having issues loading the Admin page.  I did this on my Chrome browser.  It did not make any fdifference.

       

      If you want to remotely access the ReadyNAS Admin page you will have to install the ReadyCloud Desktop app for Windows or Mac to access the Admin page remotely.  I can do this as well from my desktop via my wifi network.  

       

      Accessing ReadyNAS Admin page through ReadyCloud

       

      What should I try now?

       

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Can you download the logs with RAIDar?

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