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Cannot access NAS in Windows Explorer
Seems this occurs on the forum regularly, but I have tried all of the suggested solutions and nothing works. I am trying to access the NAS drives from Windows Explorer from a Windows 10 Pro machi...
rn_enthusiast wrote:Lastly, try to change the admin password again on the NAS, from the WebUI - as StephenB suggested. Just to... I don't know... "refresh" something :)
Unreal... in some vague attempt to reset everything, I just tried changing the password to exactly the same password it already was and everything worked.
The previous password was working for web access and SSH, but for some strange reason wasn't working for SMB sharing... reset it back to itself and bingo!
Thanks for all your help!
The network also has to be classified as private by windows, so that is another thing to check.
Have you tried rebooting the PC?
Checked the network and it is "Private". It was actually using a Hyper-V virtual ethernet switch (quite happily mind), which I had set-up for my Hyper-V VMs, so I disabled that, restarted networking and rebooted. (And yes, I had rebooted a number of times after trying different things over the past 3-4 days), as well as constantly clearing the credentials in Windows Credentials Manager too. BTW, Windows Credentials always save themselves as Persistence: Enterprise, although presume this is normal.
As I was trying to see if I could reset SMB access from the web GUI (and tried turning the service off and back on), I thought useful to relay the SMB settings under the Network Access settings for a sample share (which is same across all shares, except one; admin user and group have read/write access, no Hosts are filtered, DFS is not enabled and Advanced has SMB3 Enabled and Strict Sync checked.
Thanks,
Jon
Hi redstamp
I tested this from my Linux box to the NAS and it worked just fine for me, so this should work for you too. Your command looks OK but I think the technically correct Windows way, is:
net use t: \\192.168.1.132\data nas-admin-password /user:admin
Try that. But I wonder if the command prompt is odd in the way it parses the password. If you have spaces, you definitely need to add quotes around the password. Regardless, try with quotes around the password anyway.
You might even try and prompt for a password instead:net use t: \\192.168.1.132\data * /user:admin or net use t: \\192.168.1.132\data /user:admin *
I believe the * is a switch to trigger a password prompt instead.
Also try these variants to ensure NAS isn't interpreting some bogus domain (backslash before admin):
net use t: \\192.168.1.132\data * /user:\admin net use t: \\192.168.1.132\data /user:\admin *
Lastly, try to change the admin password again on the NAS, from the WebUI - as StephenB suggested. Just to... I don't know... "refresh" something :)
Cheers
rn_enthusiast wrote:
I think the technically correct Windows way, is:
net use t: \\192.168.1.132\data nas-admin-password /user:admin
FWIW, putting the password last definitely works. And if you just omit it, Windows will prompt - there is no need for the *
This does assume that the volume is called data, and not something else.
Perhaps try access a share instead of \data (just putting in the share name). You can then use any NAS user account that has access to the share.
rn_enthusiast wrote:Lastly, try to change the admin password again on the NAS, from the WebUI - as StephenB suggested. Just to... I don't know... "refresh" something :)
Unreal... in some vague attempt to reset everything, I just tried changing the password to exactly the same password it already was and everything worked.
The previous password was working for web access and SSH, but for some strange reason wasn't working for SMB sharing... reset it back to itself and bingo!
Thanks for all your help!
Good to hear you got in.
I had a further dig around on my NAS. SMB users are not the same as normal Linux users. The Samba (SMB) module has its own user database. The NAS will have a Linux account for admin, for general administrative purposes, such as WebUI and SSH, etc. Then it will also have an SMB user account for the admin.
Typing this command from the command-line, will show you the SMB users on the system.
pdbedit -L -v
I suspect that when changing password from the GUI, the NAS will change the password for the Linux admin user and then afterwards feed the same password into the SMB admin user via smbpasswd. That way the two passwords are the same, but in essence it is still two different user accounts. I suspect the issue was a "desync" between the Linux admin user's password and the SMB admin user's password.
Cheers
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