Forum Discussion

Aspirant

Feb 05, 2017

Solved

Cannot turn on ReadyCLOUD RN104

Hi, I have a ReadyNAS 104 Firmware 6.6.1 ReadyNAS OS 6.6.1 I cannot turn ReadyCloud on. I slide the greyed Off swith across to On and then it turns Off after 4-5 seconds. Could you help me out. ...

Cannot turn on ReadyCLOUD

Desktop client

ReadyCloud problem

RN104

mdgm-ntgr
Feb 08, 2017
This is fixed. A configuration file was not updated properly and the old ReadyCLOUD account had not been linked to the SSO account. Also the services config needed updating to indicate that ReadyCLOUD was on.

mdgm-ntgr

NETGEAR Employee Retired

Feb 07, 2017

Thanks for the logs. Looks like there is a configuration file that wasn't upgraded properly. I've sent you a PM.

mdgm-ntgr

NETGEAR Employee Retired

Feb 08, 2017

This is fixed. A configuration file was not updated properly and the old ReadyCLOUD account had not been linked to the SSO account. Also the services config needed updating to indicate that ReadyCLOUD was on.