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icer91's avatar
icer91
Aspirant
Feb 09, 2017
Solved

Cannot turn on ReadyCLOUD RN104

I have the same problem, where the ReadyCLOUD button switches back to 'off' everytime I click 'on'

 

Are there instructions on how to update the configuration file and the services config to make the needed changes?

 

Thanks!

Desktop client
  • mdgm-ntgr's avatar
    mdgm-ntgr
    Feb 18, 2017

    icer91 your system was missing the serial number and MAC addresses for the ethernet ports. So I fixed that.

    I also made sure you had the latest version of a config file.

3 Replies

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    • icer91's avatar
      icer91
      Aspirant
      Feb 18, 2017

      Thanks so much for your help!  I'm not sure what you did, but it's working as it should now.

       

      Thanks again!

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired
        Feb 18, 2017

        icer91 your system was missing the serial number and MAC addresses for the ethernet ports. So I fixed that.

        I also made sure you had the latest version of a config file.

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