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Forum Discussion

adflau's avatar
adflau
Aspirant
May 18, 2017

Can't Connect to Admin Page without refreshing PC ReadyCloud application

I am running a RN212 with OS6.7.1- I noticed that I am unable to connect to the admin page, use the Android App, or SSH to the NAS unless I first hit the refresh button on the ReadyCloud application...
Desktop client
Discovery
Mobile client
ReadyCLOUD Portal
BingkeX's avatar
BingkeX
NETGEAR Expert
May 23, 2017

Hello adflau,

 

We have reproduced your app installing issues and filed a bug to track. Our developers are looking at it.

We’d greatly appreciate hearing your feedback. The Netgear community looks forward to hearing from you and being a helpful resource in the future!

 

 

Best Regards.

adflau's avatar
adflau
Aspirant
May 31, 2017

Thanks for your responses, how about the original post about being unable to connect to the NAS until the ReadyCloud PC application is refreshed?  Are there any steps I can take to try and troubleshoot this?

 

 

  • BingkeX's avatar
    BingkeX
    NETGEAR Expert
    Jun 08, 2017

    Hello adflau,

     

    PM send. Please check it.

     

    Regards.

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