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Forum Discussion
scravatt
Dec 28, 2015Apprentice
Can't log into Readycloud
Was working fine this morning, then i got disconnected and can't log in vial mobile app, client app or website...is something down?? you need to create a system status page for the readycloud servic...
estaquet
Dec 28, 2015Aspirant
I can login now as well... can't see my drives tough. it keeps on refreshring on and on but nothing happen...:smileyfrustrated:
- BrianL2Dec 29, 2015NETGEAR Employee Retired
Hi scravatt, estaquet, mvetri, fejus & bdkweimer,
We have a downtime at the moment. We'll keep you guys posted.
Kind regards,
BrianL
NETGEAR Community Team- JerryB69Dec 29, 2015Aspirant
I can log in but says I have no registered devices (I do have a HDD plugged into the router) and in the router login it state that I am regestered as F*********.
Can anyone help..Netgear support sucks !!!!
jerryb@suddenlink.net
- JennCDec 29, 2015NETGEAR Employee Retired
Hello JerryB69,
Welcome to the community!
Which ReadyNAS model are you using?
If you are using one of the ReadyNAS OS6 units, get to admin page and click Cloud, make sure ReadyCloud is enabled with the same login details you used when you logged in to ReadyCloud URL.
Regards,
- AndreasMJan 01, 2016Aspirant
Hi Brian. Any news about the Downtime? Now is is 5 days later since your post... and I cannot acess readyCloud.
- estaquetJan 01, 2016Aspirant
Hi AndreasM,
On my end I can log on the readycloud portal since a couple of days now. However it's empty: my drives keep not showing up.
I've tried rebooting, factory reset and all this kind of recommended stuff but nothing still.
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