NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jboswald
Sep 23, 2017Aspirant
Can't register two readynas units to cloud
I have two readynas units (312 and 422). The 422 has a device name of readynas-4, the 312 has a device name of readynas-3. I am running 6.8.0 on both units. In the cloud panel I select readynas repl...
- Sep 27, 2017
Thank you SO much for your help.. You have resolved the problem and I am now successfully running a backup job. Thanks for your help.
Jim
jboswald
Sep 26, 2017Aspirant
Ok... Here's what I did. I changed the name of my readynas units FROM jboswald-NAS3 (Model 312) and jboswald-NAS4 (Model 422) to NAS3-jboswald, and NAS4-jboswald. I deleted my cloud account (JBOswaldCloud) and created a NEW cloud account (JBNas3-4). I then unregistered both units on the READYNAS Replicate page, and then re-registered them to the new cloud account. It appears that I successfully registered the first one (NAS4) and it showed up in the online webpage network view as NAS4-jboswald with the correct model and disk size.. I then went to the 312 and did the same register process (The 312 is now at my neighbors house on his network) I registered it to JBNas3-4 and when I go and refresh the replicate webpage - it shows ONE device - with a name of NAS4-jboswald, however it shows the model number of 312 and a 4 TB storage volume (The 422 has a 6 TB volume)..
I am at a loss to know what to do.. I downloaded both logs and am attaching them.
BingkeX
Sep 26, 2017NETGEAR Expert
Hi jboswald,
PM have sent to you. Please check it.
Best Regards.
- BingkeXSep 26, 2017NETGEAR Expert
Hi jboswald,
Would you please try again now? Unregister and register you devices to see if your issus is resolved.
Best Regards
- jboswaldSep 27, 2017Aspirant
Thank you SO much for your help.. You have resolved the problem and I am now successfully running a backup job. Thanks for your help.
Jim
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!