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can't see home folder in readycloud
Hi all, I have setup my ReadyNAS through the web portal; created a home folder and uploaded all my files. I have also installed the readycloud for windows in the same pc, logged in with my acco...
Hello gouzou,
What's the model number of your NAS?
Have you tried accessing one of the shares that you can see via ReadyCloud app? This will open a Windows explorer and get you access the shares through SMB protocol, from there you should be able to click the Leafp2p IP of the NAS in the address bar that will take you to the current shares of the NAS which should include the home share of the account you are currently using.
Regards,
Hi gouzou,
Welcome to the community!
Which version of the desktop app did you use? Are you getting the same behavior even if you are logged in as the admin ReadyCLOUD account?
Looking forward to your response.
Kind regards,
BrianL
NETGEAR Community Team
Hi Brian,
Thank you for your answer.
I'm using the Ready cloud client v1.12.
I login using my email and password.
Any thoughts?
Thanks a lot
Yannis
Hi gouzou,
I suppose that you can see your home folder/s via ReadyCLOUD web portal and mobile apps. We have an issue with the desktop app where the Home folder/s are missing or not visible.
Kind regards,
BrianL
NETGEAR Community Team
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