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Forum Discussion
aniraghome
Apr 29, 2018Tutor
ReadyCloud Folder Not Available
Ref: https://community.netgear.com/t5/ReadyCLOUD/Ready-Cloud-Folder-Not-Available/m-p/1553051#M10268
no luck with that for me i left and rejoined still keep getting the same error "network error" on my iphone readycould app
Hi aniraghome,
There is a new version of Readycloud app for iOS (2.0.2). You may try installing that and see if that will resolve the issue.
Regards,
9 Replies
Replies have been turned off for this discussion
- Marc_VNETGEAR Employee Retired
Hi aniraghome
What FW is installed on your NAS? Have you tried installing v2.0.1?
Please make sure that you are connected to the LAN or thru mobile data when trying to connect and also your NAS should have the Internet and Services check marks available.
You can also check the Network settings of your NAS and Add DNS 8.8.8.8 and your Router address.
Hope this helps!
Regards
- Yes i have installed 2.0.1 app on my iphone connected to LAN . Both internet and services are green checked always. Cloud does show my nas its just not connecting. It gives a message network error.
- Marc_VNETGEAR Employee Retired
Can you provide us a Screenshot of the error? Can you login and access your NAS when using the portal?
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