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Forum Discussion
Solved
ReadyCloud Folder Not Available
Ref: https://community.netgear.com/t5/ReadyCLOUD/Ready-Cloud-Folder-Not-Available/m-p/1553051#M10268
no luck with that for me i left and rejoined still keep getting the same error "network erro...
Hi aniraghome,
There is a new version of Readycloud app for iOS (2.0.2). You may try installing that and see if that will resolve the issue.
Regards,
Hi aniraghome
What FW is installed on your NAS? Have you tried installing v2.0.1?
Please make sure that you are connected to the LAN or thru mobile data when trying to connect and also your NAS should have the Internet and Services check marks available.
You can also check the Network settings of your NAS and Add DNS 8.8.8.8 and your Router address.
Hope this helps!
Regards
Yes i have installed 2.0.1 app on my iphone connected to LAN . Both internet and services are green checked always. Cloud does show my nas its just not connecting. It gives a message network error.
Can you provide us a Screenshot of the error? Can you login and access your NAS when using the portal?
- The error message is a small pop up message “network error occurred “
Yes i can login to readynas cloud portal on computer it even discovers the nas.Hi aniraghome
Can you try connecting to ReadyCloud App using mobile data instead of LAN? Have you tried using a different device when connecting?
Regards
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