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Solved
can't see home folder in readycloud
Hi all, I have setup my ReadyNAS through the web portal; created a home folder and uploaded all my files. I have also installed the readycloud for windows in the same pc, logged in with my acco...
Hello gouzou,
What's the model number of your NAS?
Have you tried accessing one of the shares that you can see via ReadyCloud app? This will open a Windows explorer and get you access the shares through SMB protocol, from there you should be able to click the Leafp2p IP of the NAS in the address bar that will take you to the current shares of the NAS which should include the home share of the account you are currently using.
Regards,
Hi again,
My 90-day customer support trial has expired and only option I'm offered is 'search in community'.
Can somebody please forward this issue to the appropriate department? That would be highly appreciated.
Kind regards,
Ioannis Gouzouasis
Hello gouzou,
What's the model number of your NAS?
Have you tried accessing one of the shares that you can see via ReadyCloud app? This will open a Windows explorer and get you access the shares through SMB protocol, from there you should be able to click the Leafp2p IP of the NAS in the address bar that will take you to the current shares of the NAS which should include the home share of the account you are currently using.
Regards,
Hi Jenn,
Thanks a lot for your support.
Your method did work and I can now have access to my home folder through windows explorer.
That seems to be a workaround, but still the issue is fixed.
Kind regards
Yannis
Hello gouzou,
Great! I'm glad that works for you. I'm not sure if the missing home share is intentional but I guess I have to check this.
Regards,
Hello Jenn,
Thank you for your concern and for sorting this out at least temporarily.
I hope you find the solution with the rest of the support team.
Kindest regards
gouzou
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