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Forum Discussion
rimscar
Jan 31, 2016Aspirant
Cloud access completely illogical
This makes no sense whatsoever. I have a family of 5, i want them each to have their own storage on the ReadyNAS 204 for homework, personal stuff etc, I want them to be able to login to their folde...
- Feb 02, 2016
LOL---thanks Mods for your answers but in the spirit of domestic consumer feedback i think both posts highlight the problem here.
Number one: this tech really isn't geared for people who haven't got the time or wherewithal to decipher the technobabble. I`m not exactly alien to all this stuff as i was brought up on the zx81 and amiga, but my wife and mother-in-law can pick up an ipad and instantly use it. If you're serious about families backing up their data and precious memories, serving their streaming need and fileserver needs etc then you really need to understand what most bog-standard families want to use it for. Otherwise this tech will remain solely for those who live in online tech forums ;)
Number two: have a documentation clearout--i was running round in circles. If i bought a readynas 204 i should be able to go to that section and find only the relevant documentation for that tech, with a dummies guide! Otherwise your consumers just run round in frustrated circles.
FWIW i worked it myself. I deleted the local user, then sent an email invite. Then iset up the relevant readycloud accounts and sorted permissions that way. I then added local users back in. No doubt i`ll be tweaking that as time goes by. Howeevr i`ll also be looking at the vpn suggestion once i have a clear day of no job, no chores, no family of 5, and no interruptions....
Please take these suggestions in the spirit they are intended. In a hundred years time none of this will matter.
mdgm-ntgr
Feb 01, 2016NETGEAR Employee Retired
rimscar wrote:
I`m using this guide: http://kb.netgear.com/app/answers/detail/a_id/24930/related/1
But on step 7 there is no "invite user" buttong for my nas RN204
That article is out of date. The up to date article can be found via the ReadyCLOUD FAQ
rimscar
Feb 02, 2016Aspirant
LOL---thanks Mods for your answers but in the spirit of domestic consumer feedback i think both posts highlight the problem here.
Number one: this tech really isn't geared for people who haven't got the time or wherewithal to decipher the technobabble. I`m not exactly alien to all this stuff as i was brought up on the zx81 and amiga, but my wife and mother-in-law can pick up an ipad and instantly use it. If you're serious about families backing up their data and precious memories, serving their streaming need and fileserver needs etc then you really need to understand what most bog-standard families want to use it for. Otherwise this tech will remain solely for those who live in online tech forums ;)
Number two: have a documentation clearout--i was running round in circles. If i bought a readynas 204 i should be able to go to that section and find only the relevant documentation for that tech, with a dummies guide! Otherwise your consumers just run round in frustrated circles.
FWIW i worked it myself. I deleted the local user, then sent an email invite. Then iset up the relevant readycloud accounts and sorted permissions that way. I then added local users back in. No doubt i`ll be tweaking that as time goes by. Howeevr i`ll also be looking at the vpn suggestion once i have a clear day of no job, no chores, no family of 5, and no interruptions....
Please take these suggestions in the spirit they are intended. In a hundred years time none of this will matter.
- StephenBFeb 02, 2016Guru - Experienced User
Since ReadyCloud accounts are completely separate from your local NAS accounts, you will likely run into cases where you (or your kids) can access files at home, but not when away - and perhaps vice-versa. So watch for that.
I agree that setting up a VPN can be daunting on some equipment - though it actually is quite easy with the Netgear Nighthawk router line. It suits my needs better (since I want to access my full home network when I am traveling, not just the NAS) and I feel more comfortable with the security aspects.
I agree that some NAS features require more technical skills than most home users have. I think that's true with all vendors, not just Netgear.
- mdgm-ntgrFeb 03, 2016NETGEAR Employee Retired
Thanks for your feedback. We have removed the old article with the out of date information.
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