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Forum Discussion
Viffergb
Dec 01, 2015Luminary
Cloud Service Outage 'NOT RESOLVED;
Despite it being reported that the ReadyCloud problem has been resolved....I'm afraid it hasn't. My Readycloud client (app) just sits there for ages trying to connect, then reports 'Offline'. Tr...
- Dec 02, 2015
Now working after NAS update.
AlexPe
Dec 02, 2015NETGEAR Expert
Dear Viffergb,
I think the update forces a reboot which would have updated your device back to ReadyCLOUD and the new deployment. Which likely forced the new deployment to sync with your configuration.
AlexPe
- ViffergbDec 03, 2015Luminary
Thanks AlexPe for the explanation. That does make sense. I think in future if I suddenly lose ReadyCLOUD connectivity for no apparent reason, I shall try rebooting my NAS first - even if I can talk to it locally at 'admin' level - before I raise it as an issue.
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