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Forum Discussion
Mineline
Jul 18, 2016Tutor
cloud users cannot be deleted and existing ones can't see shares
I cannot delete some cloud users I;d like to delete off the shares. I also have some cloud users that cannot see their shares. I have had nothing but issues with the readynas since the in...
- Jul 25, 2016
so it seems a full factory reset was the only thing that fixed it all.
everyone seems to have access back and ability to see and use all the flders they are shared with.
took a few hours of backing everything up and then reloading it all again but at least it seems to be working.
thanks for your comments and inputs.
Hopchen
Jul 20, 2016Prodigy
Yes it is a bit odd.
I think your own statement is the solution here.
"I mnaged to get one user working by deleting her user accunt in admin page and her cloud user and resharing the folders and that user is now online and working."
You could try "Leave" readycloud from the NAS GUI. This will completely reset readycloud on the NAS. Then re-join the NAS to the cloud and afterwards re-invite the users you want. That would probably solve it. Only one caution here. Un-joining the readynas from readycloud will delete all the existing readycloud users home folders. So, if those readycloud users were using the home folders, then you want to back those up first.
Mineline
Jul 25, 2016Tutor
so it seems a full factory reset was the only thing that fixed it all.
everyone seems to have access back and ability to see and use all the flders they are shared with.
took a few hours of backing everything up and then reloading it all again but at least it seems to be working.
thanks for your comments and inputs.
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