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NTGR-OPS's avatar
Jan 22, 2018

Delete Folder created by Readycloud App Backup

Hi

 

More of an annoyance than anything else, but I want to delete folders created by the backup feature of the readycould app.  They are empty, and are still resident on my Backup share.  I try and delete them, both from windows and from the Readynas admin page, and they go away (at least in wondows), only to come right back.  Checked permissions and look ok.    This has been buggnig me for a while and I'd like to know how to delete them.

4 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi NTGR-OPS

     

    What firmware are you running? I tried to do the same on my NAS by deleting the Backup folder on the admin page that has been created by ReadyCloud app and it does not come back.

     

     

    Regards

    • NTGR-OPS's avatar
      NTGR-OPS
      Tutor

      I'm running 6.9.1 and have just updated to 6.9.2, so running the latest FW.

       

      If I move the folders, they re-appear.  Moved folders can be deleted.

      I can create new folders in the share, and delete those.

       

      I'm wondering if I should create a new share, do some renaming and moving and then try and delete the entire share, but really what I want to do is just to delete these folders.  I'm thinking that they are protected because Readycloud backup thinks they need to be there for a backup.  A backup that won't happen because I've turned it off on the PC.

      • Marc_V's avatar
        Marc_V
        NETGEAR Employee Retired

        Deleting the folders on the admin page should do it. I deleted my test folder with ReadyCloud enabled and i did not come back.

         

        I don't think that this is an issue but if you can contact NETGEAR Support that would be better so they can assist you in escalating the case if needed.

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