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Forum Discussion
techman05
Apr 26, 2016Guide
Did I get my migration email early?
I logged into my readycloud account and was not prompted to migrate. Did I get the email early. I think I've got my self ready when you are. The only thing I found is I've got a few accounts I forgot...
- Apr 26, 2016
This email is to provide advanced warning that this change will take place in early/mid May so you can prepare accordingly.
We will likely send another email around when we release the firmware update in case you missed the first email. We are keen to do all we can to communicate this significant change to our users to minimise any inconvenience caused.
techman05
Apr 27, 2016Guide
it made the migration sound like it happened before you could get the update. I kinda hoped the apps would prompt as much as the webpage seems it will so you don't have stragelers migrating. Thats one thing I tried thinking the website was over loaded (tried logging into windows ready cloud and phone app).
mdgm-ntgr
Apr 28, 2016NETGEAR Employee Retired
I think with some of the smartphone/tablet apps there may be a transition period where if you haven't yet done the migration it will still work as you can't use the app to migrate your account.
However if you can't login to the app on your phone that should be a reminder for you to go to readycloud.netgear.com and check to see if 6.5.0 has been released yet.
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