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Forum Discussion
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Did I get my migration email early?
I logged into my readycloud account and was not prompted to migrate. Did I get the email early. I think I've got my self ready when you are. The only thing I found is I've got a few accounts I forgot...
This email is to provide advanced warning that this change will take place in early/mid May so you can prepare accordingly.
We will likely send another email around when we release the firmware update in case you missed the first email. We are keen to do all we can to communicate this significant change to our users to minimise any inconvenience caused.
I think with some of the smartphone/tablet apps there may be a transition period where if you haven't yet done the migration it will still work as you can't use the app to migrate your account.
However if you can't login to the app on your phone that should be a reminder for you to go to readycloud.netgear.com and check to see if 6.5.0 has been released yet.
Today I received a 2nd email.
Quote: "Um weiterhin ReadyCLOUD zu nutzen, müssen Sie bitte diese Schritte ausführen: ..."
Translation: "To continue to use Ready cloud, you have to follow these steps".
I find this slightly confusing. It ist still not possible to follow the instructions.
It is confusing, but the answer is that you need to wait until the migration takes place.
It would be better if Netgear said very clearly something like "Right now there is nothing for you to do, we will notify you again when you need to take action." Something similar to the emails Microsoft sent out on the Windows 10 upgrades.
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