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Forum Discussion
Solved
E-mail verification problems on ReadyCLOUD migration to MyNETGEAR.com account
I have migrated my readycloud account to an existing MyNetgear account (and bound my former readycloud account to myNetgear account). I can login to MyNetgear account, however when I try to log in t...
Okay, I ultimately resolved solution.
On MyNetgear, I went to options and changed my e-mail address to another account.
Received a verification link.
Logged into my netgear with new account. ReadyNas was visible.
Changed My gear account back to the original.
Things seem to be working.
Awkward, but a solution.
Thanks to all, but yes, I have checked spam folders.
I'm confused with the guidance, as I have already 'bound' my former readycloud account to my email (the same email that is my username). When I I try and "re-upgrade" my former readycloud account I get an error saying I aready have upgraded my readycloud to an email:
UPGRADE YOUR EXISTING READYCLOUD ACCOUNT
We found the user XXXXXXX
Is associated with the email address
ZZZZZZZ@JJJJ.us
YOUR READYCLOUD HAS ALREADY BEEN UPGRADED TO A MY NETGEAR ACCOUNT
When I click through that, I get the message:
Your E-mail is not confirmed
To activate your account, click the verification which was sent to you after registration.
Two buttons: Resend Verification or Cancel
Resend Verifcation never results in an e-mail.
I feel as if I am caught in a perpetual loop with this migration.
Okay, I ultimately resolved solution.
On MyNetgear, I went to options and changed my e-mail address to another account.
Received a verification link.
Logged into my netgear with new account. ReadyNas was visible.
Changed My gear account back to the original.
Things seem to be working.
Awkward, but a solution.
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