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mobrien118's avatar
mobrien118
Aspirant
Jul 15, 2020

Failed to list Amazon S3 Buckets

Hi,

 

I'm trying to connect my ReadyNAS 316 to my FreeNAS server via S3 protocol.

 

I have the FreeNAS up and running and can connect to it and perform operations using the "S3 Browser" app. On the same network, I'm running a ReadyNAS that I'm trying to connect to the same FreeNAS S3, but I'm having some trouble.

 

I set up all of the parameters in the ReadyNAS, but I get this error:

"Failed to list Amazon S3 buckets.

 

Failed to list buckets

Code: 3700700029"

 

The settings I'm using (other than the bucket, which I can't set):

S3 Server: Customized URL

Server Address: https://myserver:9000

Default Region: default

Access Key: [my key]

Secret Key: [my other key]

Bucket Name: *throw error!!!*

 

Now, I tried going in using the S3 Browser and creating a bucket, so i know it is not an error based on lack of having any buckets.

 

By biggest suspect is that the "Default Region" needs to be something (I just put that in there maybe based on something I saw on the internet elsewhere). Second guess is that something is not right on the FreeNAS server.

 

I found a couple other threads about this:

https://community.netgear.com/t5/ReadyNAS-Cloud-Storage/failed-to-list-amazon-s3-bucket/m-p/1817820

https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/Readnas-316-Amazon-S3-Backup-failed-to-list-buckets-Code/m-p/1598286/highlight/true

 

I already checked that the time on the ReadyNAS and FreeNAS are *identcal* (using the "date" command when connected to each via SSH).

 

How can I solve this?

 

Thanks,

 

--mobrien118

3 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    mobrien118 

     

    Have you tried checking the FreeNAS and ReadyNAS Logs? Connecting to the Amazon S3 with a NAS is working fine so it would be best to check what is happening on the FreeNAS.

     

    Bucket names as well I think should be consists of only lowercase letters, not really sure if it contributes to the issue but you mentioned about the region might have to do with it as well.

     

    HTH

     

     

    • mobrien118's avatar
      mobrien118
      Aspirant

      I tried. I can't find logs for either of them and can't find any documentation or threads on where the logs would be. I gave up and used rsync.

      • Sandshark's avatar
        Sandshark
        Sensei

        It's in the downloaded logs .zip.  Even not running it, I have an (empty) amazon-s3.log.