Forum Discussion

Aspirant

Apr 10, 2017

Solved

Failure to log into ReadyCLOUD to enable remote access

Hi all, I am having an issue when logging into ReadyCloud so as to enable the service for remote access. When I input the (correct) email and password I get the error below, I tried restting my p...

Retired_Member
Apr 11, 2017
Hello cartermalta

Please check your PM and delete ReadyCLOUD account in SSH,let me know if you can fix the issue,thanks!

cartermalta

Aspirant

Apr 11, 2017

Hello Deniro,

I left you a message reply regarding the SSH commands.

Many thanks and regards.

Retired_Member

Apr 14, 2017

Issue is resolved,user's NAS configured wrong gateway address so it couldn't communicate with ReadyCLOUD server

bedlam1
Prodigy
Apr 14, 2017
I have the same problem
Retired_Member can you PM me the SSH instructions please
- StephenB
  Guru - Experienced User
  Apr 14, 2017
  bedlam1 wrote:
  
  I have the same problem
  
  Do you also have a static address configured on the NAS?
  - bedlam1
    Prodigy
    Apr 14, 2017
    No it is DHCP which picks up a reserved IP from my Router