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Forum Discussion
Solved
File copy froze Duo v1. Files and Admin now unreachable
A couple of days ago i was copying mp3's from my NAS. Copying suddenly froze and NAS dishe network. I eventually was able to reboot the Duo manually (soft rebooat; long-press-blinks-shut down) ...
Do you have a backup? If not first confirm that you have a Duo v1 by using this guide:
http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/
Then your priority should be to try to backup the data. You can use Linux reader on a PC to read disk 1 from the duo v1. It won't work with disk 2 (usually) and this won't work with later 2 bay models.
http://www.diskinternals.com/linux-reader/What disks are in the nas?
What firmware is on the duo?
Did you have ssh enabled?
Alternatively you can start by testing the disks:
Power down the nas, remove each disk and test them with vendor tools on a PC, use the long or extended tests.
If the disks are ok, what you do after this depends on the backup situation, and whether you have ssh enabled.
Do you have a backup? If not first confirm that you have a Duo v1 by using this guide:
http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/
Then your priority should be to try to backup the data. You can use Linux reader on a PC to read disk 1 from the duo v1. It won't work with disk 2 (usually) and this won't work with later 2 bay models.
http://www.diskinternals.com/linux-reader/
What disks are in the nas?
What firmware is on the duo?
Did you have ssh enabled?
Alternatively you can start by testing the disks:
Power down the nas, remove each disk and test them with vendor tools on a PC, use the long or extended tests.
If the disks are ok, what you do after this depends on the backup situation, and whether you have ssh enabled.
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