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Forum Discussion
coolram52
May 17, 2016Aspirant
Flummoxed getting ReadyCloud installed
I'm running Windows 10. I'm trying to get ReadyCloud working. I've got a 128GB SanDisk USB flash drive plugged in. I downloaded and installed ReadyCloud. The USB drive shows up in My Computer, althou...
- Jun 04, 2016
Hi coolram52,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accept as Solution” so others can be confident in benefiting from the solution.The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Reg
coolram52
May 25, 2016Aspirant
No, that article did not help. It only talks about accessing my USB flash drive on my local network. That already works fine, but that's not what I want to do. I want to access it over the internet, away from local network. I can't get ReadyCloud or ReadyNAS Remote or RAIDar to work. None of them discover the device.
Netgear's technical support model sucks. 90 days of "complimentary" support, and then we have to pay? Wish I had known that when I paid all that money for the Nighthawk. The main reason I bought it was for the ReadyCloud feature. Now I'm beginning to think that ReadyCloud is not even supported on the AC1900, since apparently ReadyCloud only works with NAS 6 devices, and I don't think my device is at NAS 6. How do I tell? And if it's not at NAS 6, can I upgrade it to NAS 6?
Bob Marshall
ram52@comcast.net
JennC
Jun 04, 2016NETGEAR Employee Retired
Hi coolram52,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accept as Solution” so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Reg
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